Information on compliance with regulations relating to the protection of personal data

In Europe and Spain there are data protection rules designed to protect your personal information which must be respected by our entity. This is why it is very important to us that you fully understand what we do with the personal data we request from you. We will therefore be transparent and give you control of your data with plain language and clear choices that allow you to decide what we do with your personal information. Please, if you have any questions after reading this information, do not hesitate to ask us. Thank you very much for your cooperation.

Who are we?

— Our main activity: The rental of houses
— Our address: C/ de Sicília, 202 08013 Barcelona
— Our contact telephone number: 636 55 13 92
— Our contact email address: info@calmateubcn.com
— Our website: calmateubcn.com

What will we use your data for?

In general, your personal data will be used to be able to identify you and to be able to provide you with our services. Likewise, they may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to be able to identify you and to be able to provide you with our services. In this sense, we will provide you with a series of boxes that will allow you to decide clearly and simply on the use of your personal information.

Who will know the information we request?

In general, only the duly authorized personnel of our organization will be able to have knowledge of the information that we request. Similarly, entities that need access to it in order for us to provide our services to them may become aware of your personal information. For example, our bank will know your data if payment for our services is made by card or bank transfer. Likewise, public or private entities to which we are obliged to provide your personal data in order to comply with certain laws will be aware of your information. For example, the tax law obliges the tax administration to provide certain information on economic operations that exceed a certain amount. In the event that, apart from the cases mentioned, we should disclose your personal information to other entities, we will ask for your authorization in advance through clear options that will allow you to decide in relation to this.

How will we protect your data?
We will protect your data with effective security measures based on the risks associated with the use of your information. For this, our organization has approved a data protection policy and annual checks and audits are carried out to verify that your personal data is secure at all times.

Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not. So, for example, the European Union is a safe environment for your data. It is our policy not to send your personal information to a country that is not secure from a data protection perspective. In the event that, in order to provide you with the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your authorization in advance and apply effective security measures. to reduce the risk of sending your personal information to another country.

How long will we keep your data?
We will keep your data for the duration of our relationship and for as long as we are required to do so by law. Once the applicable legal deadlines have expired, we will dispose of them in a safe and environmentally friendly manner.

What are your data protection rights?

At any time, you can contact us to find out what information we have about you, rectify it if it is incorrect and delete it once our relationship has ended, if this is legally possible. You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations. To request one of these rights, you must make a written request to our address, accompanied by a photocopy of your identity document, in order to identify yourself. In the offices of our organization we have specific forms to request these rights and we offer our help in filling them out. To learn more about

your data protection rights, you can consult the website of the Spanish Data Protection Agency
(www.agpd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time. So, for example, if you were interested in receiving advertising for our products or services, but no longer wish to receive advertising, you can let us know via the objection to processing form available at the offices of our entity or by sending us an e-mail.

If you understand that your rights have been violated, where can you file a complaint?

If you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Data Protection Agency, through one of the following means:

Electronic Headquarters: www.agpd.es
Address:
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid
By telephone :
Such. 901 100 099
Such. 91 266 35 17
There is no cost to file a claim with the Spanish Data Protection Agency and the assistance of a lawyer or solicitor is not required.

Are we going to create profiles about you?

Our policy is not to create profiles about users of our services. However, there may be situations where, for the purposes of providing the service, commercial or otherwise, we need
to create profiles of information about you. An example could be the use of your purchase or service history to be able to offer you products or services adapted to your tastes or needs. In this case, we will apply effective security measures that protect your information at all times against unauthorized persons who intend to use it for their own benefit.

Will we use your data for other purposes?

It is our policy not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always ask your permission in advance through clear options that will allow you to decide on this issue.